Privacy Policy

At Knots & Looms Overseas, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information
  • Name

  • Email address

  • Phone number

  • Company name

  • Shipping and billing address

  • Inquiry or communication details

Non-Personal Information
  • Browser type

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Cookies and usage data

2. How We Use Your Information

The information collected is used to:

  • Respond to inquiries and communication requests

  • Process orders and business transactions

  • Improve website functionality and user experience

  • Provide product information, catalogs, and updates

  • Maintain internal records and compliance requirements

  • Support marketing and business development activities

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve performance. You can choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Information may be shared only:

  • With trusted service providers assisting in business operations

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and property of Knots & Looms Overseas

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online transmission or storage method can be guaranteed as completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. Knots & Looms Overseas is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those sites.

7. International Users

As an export-oriented business, your information may be processed or stored outside your country of residence. By using our website, you consent to such data processing in accordance with this Privacy Policy.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

9. Changes to This Privacy Policy

Knots & Looms Overseas reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Knots & Looms Overseas
Email: [info@knotsandloomsoverseas.com]

 

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